Frequently Asked Questions


What happens when I contact you?

I will take all the details I need of your requirements, this is called the brief. I will then use these to produce a quote. Depending on the complexity of the brief I might be able to give you a quote right away over the phone, or I may have to go away and work it out and will get back to you in an hour or two.

If you require something formally written, such as a proposal then I can provide this. I can also provide information you may require such as payment terms, terms and conditions and examples of my work (though you should be able to find most of these things on my website).

It could be that your brief isn't fully formed when you call me, and I'm OK with this, in fact I can help you understand your requirements a bit better. I might not be able to give you an exact quote if there are still undecided factors but I can at least give you guidance on what things are likely to add cost to the photography and advise you of my rates which will be used to charge you. There have been occasions where I don't produce a quote at all, and instead work 'on-the-clock' as it were, keeping my customer aware of the time being spent and invoicing them for it at the end.

Technical Policies

All about file formats, sharpening, colour profiling, resolution... boring stuff like that. Still, worth looking at if you're a geek, have technical specs or are a designer.

Intellectual Property FAQ

I've brought together all those common questions about things such as usage, copyright, licencing and your own rights concerning the intellectual property into a separate FAQ. I follow standing industry practice in this area, where you are paying not simply for the labour costs of producing the images, but for the right to use them. I recommending reading through it if you have any concerns.

Terms and Conditions

Follow this link for a copy of all my terms and conditions exactly as they are written out on the reverse of all my documentation.